The definition of “Branch Transformation”, morphs as the business climate ebbs and flows. What once was considered the future is quickly altered by unforeseen circumstances such as COVID-19. What is the endpoint? When do you consider your Branches transformed? What is the best strategy to future proof as much as possible and add choices for customers while saving money, streamlining staff and raising your customer service metrics?
At Shields, Branch Transformation means that however you want to re-invent your branches, we are along for the journey, Protecting your Cash and your Future with insight, knowledge and honesty.