Welcome to Shields Business Solutions
Who We Are
Shields Business Solutions was the nation’s first provider of both ATM Service and Cash Replenishment as a single solution and is building off that legacy to become the NJ/PA/DE region’s leading ATM/ITM/TCR/Cash sales and service provider to the Financial Community. Today, our continuously evolving solutions strategy has paid off with hundreds of happy customers and an unbeatable service record. With a renewed energy and vigor, we have invested in the growing Branch Transformation sector and modernizing our business management software and practices. Shields’ outlook is strong with the infrastructure and the people needed to meet the challenges of today’s dynamic business environment.
We Protect Your Cash and Your Future
You have seen the presentations and the demos. You have been to the conferences and now you can envision your customers being pleasantly surprised to be having a conversation with a live teller through your ATM! How incredible is that? Not to mention your competitor has been promoting for months that they were the first in the region to have the technology, prompting your members to ask, “when are you getting those fancy ATMs”?
Intuitively you know that these big projects are not easy. You know a project like this is going to consume your time, resources and budget and there is no room for error. What don’t I know? How long will this take? What surprises await me after I sign the dotted line?
This is where Shields lives up to our “We Protect Your Cash and Your Future” mantra. We understand that the key to a smooth and successful implementation of any technology starts with discovery, transparency and thorough planning. We pick up where the marketing hype ends; and that is our real value to you.
Evolution of Shields
Beginning in 1970, there was no higher level of service quality available in the industry. Shields Business Machines was expanding all over the country – with branches in New York, Florida, Texas, and Maryland. Throughout the 1980’s, SBM entered the banking services industry, with a focus on the repair of ATMs. The largest accounts in the Philadelphia region were held by SBM. Our technicians were regarded as the most talented in their field.
But such high levels of quality didn’t stop with technicians – Shields ran a first-class Armored Car Division. Our involvement in First-Line Maintenance, Second-Line Maintenance, and Cash Replenishment made us one of a kind.
Shields Business Machines was sold to Wells Fargo. Owner and President William Shields worked with Wells for a year before pursuing other endeavors. As 1998 arrived, the scene was set for the re-emergence of the Shields tradition. Shields Business Solutions was born.
Shields Business Solutions continues to grow and thrive and is considered by its clients and peers to be at the pinnacle of service companies. Now with more than 100 employees in multiple locations, Shields is again a foremost leader in the ATM and Cash-In-Transit service industries. However, our services go much further beyond repair.
The company has evolved into several enterprises in varying industries. Take a tour of the website to learn about the solutions that Shields can provide.