The definition of “Branch Transformation”, morphs as the business climate ebbs and flows. What once was considered the future is quickly altered by unforeseen circumstances such as COVID-19. What is the endpoint? When do you consider your Branches transformed? What is the best strategy to future proof as much as possible and add choices for customers while saving money, streamlining staff and raising your customer service metrics?
At Shields, Branch Transformation means that however you want to re-invent your branches, we are along for the journey.
One of the most common misconceptions we hear is that “we don’t want to use recyclers because we want to focus on our customers”. That is a good thing because Teller Cash Recyclers help you do just that. By immediately upgrading your teller cash operations, you free up your tellers to be the customer service reps they always should have been. Allowing the recycler to count cash frees up your tellers to engage in deeper conversations, provide better customer service and improve efficiency.
Shields has partnered with industry-leading Fenco to help bring your Branch Transformation vision to life. With hundreds of designs, material choices and custom creations, we can help turn your ordinary lobby into a unique showpiece. Located right here in central NJ, Fenco has a long history of providing the banking industry with high-quality undercounter in any color you wish with furniture that will compliment your investment in technology. Whether it is a new teller line, a modern Pod system or a refreshment station, we have you covered.
Why Smart Safes Are Becoming a Must for Modern Cash Management Even as digital payments grow, many businesses still rely on cash. Retail stores, convenience
MOORESTOWN, N.J., Jan. 8, 2026 – Shields Business Solutions, the largest independent Cash-In-Transit (CIT) provider and a leading ATM/ITM technology partner in the tri-state region,
Cash isn’t just at risk while it’s on the road. It’s also exposed at every step, from counting and loading to handoffs and data management. The right provider builds security into every part of the process, not just the transport itself.
Here’s what to consider: