The Evolution of Banking Security: From Vaults to VeraPass
September 2, 2025
Bank security used to be simple. A solid steel vault, a reliable lock, and an armed guard were once all that was used to keep
Branch Transformation Services
Branch Transformation
The definition of “Branch Transformation”, morphs as the business climate ebbs and flows. What once was considered the future is quickly altered by unforeseen circumstances such as COVID-19. What is the endpoint? When do you consider your Branches transformed? What is the best strategy to future proof as much as possible and add choices for customers while saving money, streamlining staff and raising your customer service metrics?
At Shields, Branch Transformation means that however you want to re-invent your branches, we are along for the journey.
Teller Cash Recyclers
One of the most common misconceptions we hear is that “we don’t want to use recyclers because we want to focus on our customers”. That is a good thing because Teller Cash Recyclers help you do just that. By immediately upgrading your teller cash operations, you free up your tellers to be the customer service reps they always should have been. Allowing the recycler to count cash frees up your tellers to engage in deeper conversations, provide better customer service and improve efficiency.
- Solve Dual Control and Staffing Issues
- Lower Cash exposure and Cash Management/Vault Buys/Sells
- Minimize shortages, outages and balancing
- Nearly eliminates the antiquated cash tray to handle only the uncommon transactions
- Enable Universal Tellers for Branch Transformation
- Conduct Cash Transactions at FSR/CSR desks for more personalized banking
Fenco Teller Line, Pod and
Furniture Designs
Shields has partnered with industry-leading Fenco to help bring your Branch Transformation vision to life. With hundreds of designs, material choices and custom creations, we can help turn your ordinary lobby into a unique showpiece. Located right here in central NJ, Fenco has a long history of providing the banking industry with high-quality undercounter in any color you wish with furniture that will compliment your investment in technology. Whether it is a new teller line, a modern Pod system or a refreshment station, we have you covered.
Latest Articles:
Protecting Your ATMs and ITMs from Theft, Vandalism, and Cyber Attacks
August 22, 2025
ATM Theft, Vandalism, and Cyber Attacks Are on the Rise ATMs and ITMs are essential customer service points—and frequent targets for criminals. Their visibility and
A Guide to Proper Vault Management and Asset Security
June 19, 2025
Financial institutions know trust isn’t just earned, it’s safeguarded. While cybersecurity often dominates the conversation, physical security, especially in the vault, remains a critical part
