ATM Theft, Vandalism, and Cyber Attacks Are on the Rise
ATMs and ITMs are essential customer service points—and frequent targets for criminals. Their visibility and cash access make them vulnerable to physical attacks, fraud, and cybercrime.
Alarming Trends:
- ATM attacks have surged nearly 600% since 2019, peaking in 2021 but remaining high.
- Insurance claims for ATM theft rose 90%, with losses ranging from $40K–$250K per incident.
- ATM replacement costs can reach $50,000.
ATM crime isn’t limited to big cities. Attacks are spreading nationwide, using methods like skimming, jackpotting, and malware. Shields Business Solutions provides comprehensive protection for both physical and digital threats.
Physical Security: Preventing Theft & Vandalism
Common Tactics:
- Vehicle ramming and hook-and-chain attacks using heavy-duty trucks.
- Cash-trapping devices that hold bills until criminals return.
Prevention Tips:
- Install reinforced bollards to block vehicles.
- Use dye packs to disable stolen cash.
- Bolt ATMs to the floor for added stability.
- Place ATMs in visible, secure areas.
- Add motion-sensor lighting and visible cameras.
- Keep cash replenishment schedules unpredictable.
Stopping Skimming & Shimming
Skimming: Devices steal card data from swipes, often paired with hidden cameras to capture PINs.
Shimming: Similar, but targets chip cards by inserting thin devices into the card reader.
Protection Tips:
- Use tamper-resistant reader guards and PIN shields.
- Regularly inspect machines for tampering.
- Upgrade hardware to stay ahead of evolving threats.
- Train staff to spot suspicious activity and verify ATM service personnel.
Combating Jackpotting & Malware
Jackpotting and black box attacks involve criminals installing malware to control ATMs and steal cash or data.
Prevention Tips:
- Upgrade ATM software and hardware routinely.
- Monitor ATM networks for unusual activity.
- Strengthen physical security around machines.
- Allow only verified technicians to access ATMs.
Partner with Shields Business Solutions
Shields offers complete ATM and ITM protection such as:
Hard Drive Encryption – Provides centralized server-based control of clients, users and keys.
Remote BIOS Update – Protection of the ATNMM Bios is a critical component of a comprehensive solutions strategy to protect the ATM from logical attacks.
Secure Whitelisting – Solidcore – Maintain protection and compliance of your ATM Network by protecting the code at runtime. No unauthorized code will run, eliminating the ability for malicious program or persons to compromise your ATM Network
Remote Dispenser Protection – Eliminate Black Box and Jackpotting incident
ATM Gates – Eliminate Hook and Chain attacks
Ensure your ATM security is strong, current, and comprehensive. Contact Shields today to learn more about ATM Management, Installation, and Cash-in-Transit services.
