Fall 2023 Newsletter


As your trusted partner in ATMs, ITMs, Teller Cash Recyclers, and cash management solutions, we’re pleased to share our latest insights in this edition. In this newsletter we discuss the advantages of Middleware over direct connection for TCRs, strategies to mitigate the emerging threat of Transaction Reversal Fraud, and introduce the ASYS AL-Series Currency Counter/Discriminator. Thank you for your continued partnership and trust in Shields Business Solutions.

Teller Cash Recycler: A Case For Not Going Direct Connect


The complexity of operations within the banking industry demands a sophisticated and efficient approach to cash management. While many financial institutions are considering the direct connection approach to Teller Cash Recyclers (TCRs), we at Shields believe there’s a strong case to be made for implementing Middleware.

With Middleware, your institution benefits from an intermediary software that enables communication and management of data in distributed applications. It goes beyond just connecting your TCRs; it provides control, flexibility, and scalability.

By not going direct, you significantly reduce the burden on your IT resources as Shields handles the heavy-lifting. It simplifies integration with other banking systems, enhances operational efficiency, and offers agility to react to changing business needs.

The ultimate benefit lies in cost savings. With fewer system failures, less downtime, and the ability to swiftly respond to market changes, the return on investment with Middleware is clear.

Transaction Reversal Fraud: Staying One Step Ahead

NCR ATMThe emergence of Transaction Reversal Fraud (TRF) poses a significant risk to the financial services industry. The technique involves criminals manipulating ATMs to dispense cash without debiting their account.

Shields takes this issue seriously and is committed to empowering our clients with strategies to combat this type of fraud. As a preliminary measure, it is imperative to keep your ATM software updated to the latest version which includes security patches against known vulnerabilities. Additionally, regular monitoring and analysis of ATM transaction logs can help detect unusual patterns indicative of TRF.

It’s also worth considering physical safeguards like anti-skimming devices and security cameras to discourage perpetrators. Training staff to identify and respond to potential fraud attempts is another crucial step in preventing TRF.

While the risk is real, by adopting these strategies, your institution can stay one step ahead of fraudsters and continue to provide secure services to your clients.

Introducing the ASYS AL-Series: The Next Generation In Currency Counting

AL-Series 2 pocket banknote counter sorter. AL-V: Value counter / AL/F: Fitness sorterWe are thrilled to introduce our latest product offering, the ASYS AL-Series Currency Counter / Discriminator. Designed with advanced technology and user convenience in mind, the AL-Series offers unprecedented accuracy and efficiency in handling currency.

Notable features include high-speed counting, advanced counterfeit detection, and the ability to sort and orient bills of all denominations. The AL-Series also boasts an intuitive interface that is easy to navigate and requires minimal training to operate.

What sets the AL-Series apart is its remarkable accuracy. The device uses advanced infrared and magnetic detection systems, ensuring that each bill counted is genuine and correctly valued. This precision will significantly reduce the risk of costly counting errors, allowing your team to focus on what matters most – the customer. 

We hope these insights prove valuable to your operations. Shields Business Solutions appreciates your partnership, and we remain committed to delivering industry-leading solutions that enhance your efficiency and security. Thank you for your ongoing trust in us to protect your cash and your future.